At BİLKAY Global Logistics Inc., we aim to be a part of our customers' success. Our company’s objective is to coordinate the logistics needs of our clients as their supply chain solution partner and to enhance their competitive strength against their rivals.
Our Mission
Our mission is to deliver customized solutions tailored to our customers' needs based on customer satisfaction, in the highest quality, most efficient, fastest, most affordable, and safest manner.
Our Vision
With a service approach rooted in quality, our vision is to grow together with our customers and to become an innovative, technology-adaptive, leading, and global logistics company. Our primary goal is to be a sustainable and preferred company in the logistics sector by continuously growing and renewing ourselves in terms of technology and quality, while maintaining a health- and environment-friendly approach.
Our Quality Approach Prioritizes:
• Treating customer satisfaction as a prerequisite to our quality goals and providing services that exceed expectations,
• Performing all tasks in accordance with contracts and specifications without compromising on quality,
• Enhancing quality at every stage of our services,
• Ensuring our suppliers work without compromising quality while valuing their satisfaction as much as our customers’,
• Promoting the development of our personnel through training to increase competence and knowledge for sustained quality and performance improvement,
• Achieving savings in time, labor, and other costs through continuous development.
Our Environmental Priorities:
• Carrying out all our activities with a focus on protecting and improving the environment,
• Managing all stages of our operations based on the principle of pollution prevention, using sustainable resources, and considering climate change impacts,
• Treating the environmental management system as an integral part of our operations,
• Ensuring the proper recovery or disposal of waste,
• Using materials, energy, and natural resources in the most efficient and economical way..
Our Occupational Health and Safety Priorities:
• Creating a healthy and safe working environment,
• Controlling conditions and behaviors that may lead to accidents,
• Establishing an environment that promotes the participation of employees and their representatives, and values their opinions,
• Providing safe and healthy working conditions to prevent incidents and deterioration of health; identifying hazards, risks, and opportunities; taking necessary actions, monitoring outcomes, and evaluating opportunities.
Within the framework of this publicly declared policy, we are committed to:
• Complying with legal and other obligations related to Management Systems,
• Regularly reviewing and continually improving our Management Systems,
• Ensuring our employees and drivers comply with both company and customer regulations,
• Conducting necessary training activities to embed awareness of Management Systems at every level,
• Setting and reviewing Quality, Environmental, and OHS goals.
This is the fundamental duty and sincere commitment of our management and all employees.
